CNC machining since 2008 · 3D printing since 2017

THE ORDER JOURNEY / 01—05

From your drawing.
To your door.

Know what happens next. Follow your parts through order confirmation, production, inspection and delivery.

Support at every stage.

From drawing review to delivery and after-sales, your CK contact is here to help with questions, changes or issues along the way.

Follow an order ↓
Clear milestonesReal inspection evidenceProtection for the journey
Blue finished machined components from CK's supplied video
YOUR PARTS. A COMPLETE JOURNEY.Built → Checked → Protected

01 / ORDER CONFIRMATION

A clear start.
An agreed scope.

Align the part requirements and commercial terms before production begins.

  1. 01

    Send your drawings

    Share drawings, material, quantity and inspection requirements.

  2. 02

    Review the quotation

    Check the proposed scope, price and lead time.

  3. 03

    Send your purchase order

    Your PO records the order requirements.

  4. 04

    Confirm the pro forma invoice

    Review the PI, delivery details and payment terms.

  5. 05

    Arrange payment

    Pay according to the agreed PI terms.

02 / PRODUCTION & UPDATES

See your order
move forward.

Production feedback keeps the next milestone in view.

PRODUCTION MILESTONESPROCESS OVERVIEW

Production begins

The confirmed drawing and order requirements guide the work.

Progress feedback

Receive updates at the milestones agreed for your order.

Ready for inspection

Completed parts move to the applicable checks.

What should we agree before production?

Drawing revision, critical dimensions, material, surface finish, update frequency and the inspection documents needed for your order.

03 / INSPECTION & FEEDBACK

More than
“it's ready.”

Photos, videos and applicable inspection records help you review the finished work.

The checks and reports provided depend on your part requirements and agreed inspection scope.

Material composition testing shown in CK's video
Material composition
Surface roughness measurement on a flat sample
Surface roughness
Hardness testing shown in CK's video
Hardness testing
FEEDBACK YOU CAN REVIEW

Part photos + Inspection video + Agreed reports

04 / PACKAGING & PROTECTION

Every layer
has a purpose.

Follow the packaging sequence with photos from our packing process.

Paper separates machined parts
01 / 05

SURFACE PROTECTION

Separate each part.

Paper separates parts to reduce contact and surface scratches.

Packaging is selected for the part material, geometry and shipping requirements.

05 / DELIVERY & CONTINUED COOPERATION

Arrival is a milestone.
Trust comes next.

Follow the shipment through arrival, then use your feedback to prepare the next order.

Help when you need it.

Questions about shipping, customs, parts or packaging? Contact your CK representative. We’ll help clarify the next steps and coordinate with the relevant team to address the issue.

  1. 01

    Shipment dispatched

    Review the shipment details and available tracking information.

  2. 02

    Customs reminder

    Prepare the information needed for clearance when applicable.

  3. 03

    Duties & taxes

    The responsible party handles applicable charges under the agreed shipping terms.

  4. 04

    Delivery to your address

    The carrier completes the agreed delivery service.

  5. 05

    Receipt & feedback

    Confirm receipt and share any concerns about the parts or packaging.

  6. 06

    Repeat orders. Deeper cooperation.

    Reference the previous order and confirm any drawing, quantity or schedule changes.

↻ Begin the next order with an agreed scope
THE PEOPLE BEHIND YOUR PARTS
  • Christina, CK team
    Christina
  • Cindy, CK team
    Cindy
  • Kevin, CK team
    Kevin
  • Zoe, CK team
    Zoe
  • Jessica, CK team
    Jessica
  • Alina, CK team
    Alina
  • Kenneth, CK team
    Kenneth
CUSTOM PARTS · ONE-OFFS & SMALL RUNS

Custom one-offs.
One committed team.

Specialists in custom one-off parts and small runs. Clear communication and responsive service — with quality and agreed delivery dates at the heart of every project.

Send your drawings Let’s review the requirements and plan your next part.
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